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Medications save lives. Confusion undermines them.

We help patients understand their medications — clearly, safely, and beyond the visit.

Medication clarity is a design problem - not a patient failure.

Traditional medication instructions assume time, literacy, and language fluency that patients often lack. When guidance is designed intentionally for real-world use, patients understand better, stay safer, and are more likely to follow care plans after transitions.

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When patients understand their medications, systems see measurable impact.

Medication understanding isn’t just a patient experience issue. It directly affects adherence, safety, and equity across care settings.

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Only 12% of U.S. adults have proficient health literacy, making medication follow-through difficult for most patients. (NAAL)

Educated patients. Better outcomes. Less workload.

Built to Support Care Across Settings

Health Systems

For hospitals, clinics, and care teams managing complex patient populations and high-stakes transitions of care.

  • Support safer medication use after visits and discharge

  • Improve understanding without adding staff burden

  • Advance equity through language-accessible, low-literacy design

community based organizations
Community-Based Organizations

For organizations working directly with patients who face language, literacy, or access barriers to care.

  • Meet patients where they are, in language and context

  • Reinforce medication understanding outside the clinic

  • Support trust, confidence, and follow-through

payers and research
Payers & Research Partners

For organizations focused on adherence, engagement, and population-level insight.

  • Support behavior change tied to real-world medication use

  • Complement existing care management efforts

  • Enable evaluation of medication understanding at scale

Same platform. Different needs. Designed to adapt without losing the patient at the center.

How MedAssent Works

A pharmacist’s guidance, personalized and delivered at the patient’s fingertips.

Guidance is tailored to each medication and dose form — from pills and patches to inhalers and liquids — so instructions and videos match what patients actually use.

Personal to the medication list

Every medication is authored and reviewed by licensed pharmacists and clinicians, including specialty pharmacists, using publicly available, authoritative sources.

Written by licensed clinicians

Our proprietary software keeps medication guidance current with the latest FDA updates and safety information.

Updated and clinically governed

Built for literacy, language, memory, vision, and different learning styles — the human factors that most often get in the way of adherence.

Designed for real-world barriers

Patients engage with their medications through teach-back questions, visual guidance, and a medication-specific AI chatbot that supports written and spoken questions in a patient’s preferred language.

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Responses are drawn from clinically authored guidance, ensuring consistency, accuracy, and trust.

Interactive, not static

Get in touch with us.

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© 2026 MedAssent Inc. All rights reserved.

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